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Diego Riccioly
Diego Riccioly

Fly with JetBlue and Enjoy the Benefits of Their App


Why You Should Download the JetBlue App




If you are looking for a convenient and hassle-free way to travel with JetBlue, you should consider downloading their award-winning app. The JetBlue app allows you to book, manage, and check in for your trips, access boarding passes and more. It also provides key information, including flight alerts, on your home screen, making your day of travel a breeze. In this article, we will show you how to download and use the JetBlue app, as well as what are some of the benefits and reviews of the app.




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How to Download the JetBlue App




The JetBlue app is available for both iPhone, iPad, Apple Watch and Android devices. You can download it for free from the App Store or Google Play. Here are the steps to download the app on different devices:


For iPhone, iPad, or Apple Watch users:


  • Open the App Store on your device.



  • Search for "JetBlue" or use this link to go directly to the app page.



  • Tap on "Get" or "Install" and follow the instructions.



  • Once the app is downloaded, open it and sign in with your TrueBlue account or create one if you don't have one.



For Android users:


  • Open Google Play on your device.



  • Search for "JetBlue" or use this link to go directly to the app page.



  • Tap on "Install" and follow the instructions.



  • Once the app is downloaded, open it and sign in with your TrueBlue account or create one if you don't have one.



How to Use the JetBlue App




The JetBlue app has many features that make it easy and convenient for you to plan and enjoy your trip. Here are some of the main features and how to use them:


How to Access Mobile Boarding Passes




One of the benefits of using the JetBlue app is that you can get and use mobile boarding passes on your device. This means you don't have to print or carry a paper boarding pass, which saves you time and hassle. To access mobile boarding passes, you need to check in for your flight on the app. You can do this up to 24 hours before your scheduled departure time. Here are the steps to check in and get your mobile boarding pass:


  • Open the app and tap on "My trips".



  • Select the trip you want to check in for and tap on "Check in".



  • Review and confirm your details, such as seat selection, baggage allowance, and travel documents.



  • Tap on "Get boarding pass" and choose to save it to your device or add it to your wallet.



  • When you arrive at the airport, scan your mobile boarding pass at the security checkpoint and the gate.



Note: Some airports may not accept mobile boarding passes, so make sure to check the app for any restrictions or requirements before you travel.


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How to Manage Your Trips




The JetBlue app also allows you to manage your trips with ease. You can update your seat selection, add extras, or make changes to your itinerary with just a few taps. Here are some of the things you can do on the app:


  • To change your seat, tap on "My trips" and select the trip you want to modify. Then, tap on "Change seats" and choose from the available options. You can also upgrade to an Even More Space seat for extra legroom and other perks.



  • To add extras, such as checked bags, priority boarding, or travel insurance, tap on "My trips" and select the trip you want to modify. Then, tap on "Add extras" and choose from the available options. You can also purchase a JetBlue Vacations package with flights, hotels, car rentals and more.



  • To make changes to your itinerary, such as changing your flight date, time, or destination, tap on "My trips" and select the trip you want to modify. Then, tap on "Change flight" and choose from the available options. You may be subject to change fees and fare differences depending on your fare type and availability.



How to Chat with JetBlue Crewmembers




If you have any questions or issues during your trip, you can chat with a JetBlue crewmember through the app. This feature allows you to get your questions answered quickly and connect with a real person who can help you. Here are the steps to chat with a JetBlue crewmember:


  • Open the app and tap on the menu icon in the top left corner.



  • Tap on "Help" and then on "Chat with us".



  • Type in your question or issue and wait for a response.



  • You can also send photos or screenshots if needed.



Note: The chat feature is available 24/7, but response times may vary depending on demand.


How to Add Travel Tools




The JetBlue app also offers some useful travel tools that can help you plan and enjoy your trip. You can add hotels, vacation rentals, car rentals and extras with Paisly or schedule a shuttle to the airport. Here are some of the travel tools you can access on the app:


  • To book a hotel or vacation rental, tap on "Hotels & more" on the home screen or menu. You will be redirected to Paisly, a JetBlue partner that offers great deals on hotels, vacation rentals, car rentals and extras. You can browse and book from thousands of options around the world.



  • To book a car rental, tap on "Cars" on the home screen or menu. You will be redirected to Paisly, where you can compare and book from hundreds of car rental companies at over 30,000 locations worldwide.



  • To book an airport shuttle, tap on "Shuttles" on the home screen or menu. You will be redirected to Mozio, a JetBlue partner that offers reliable and affordable airport transfers. You can choose from shared or private shuttles, taxis, limos and more.



How to View Inflight Experience Options




The JetBlue app also lets you view all of the snacks, drinks and entertainment options available on your flight. You can see what's on the menu, what's on TV, what's on SiriusXM radio and more. Here are some of the inflight experience options you can view on the app:


  • To view snacks and drinks, tap on "Inflight experience" on the home screen or menu. Then, tap on "Snacks & drinks" and scroll through the options. You can see what's complimentary and what's available for purchase.



  • To view music and podcasts, tap on "Inflight experience" on the home screen or menu. Then, tap on "Music & podcasts" and scroll through the options. You can see what's available on your personal seatback screen or on your own device via the JetBlue app or Fly-Fi. You can also see the channels, genres, and artists of the music and podcasts.



  • To view magazines and games, tap on "Inflight experience" on the home screen or menu. Then, tap on "Magazines & games" and scroll through the options. You can see what's available on your personal seatback screen or on your own device via the JetBlue app or Fly-Fi. You can also see the titles, categories, and descriptions of the magazines and games.



How to Enroll or Sign in to TrueBlue




The JetBlue app also allows you to enroll or sign in to TrueBlue, JetBlue's loyalty program that rewards you for flying with them. You can keep track of your TrueBlue points, view your Travel Bank balance, request points for past trips and enjoy a more personalized experience. Here are some of the things you can do with TrueBlue on the app:


  • To enroll in TrueBlue, tap on "TrueBlue" on the home screen or menu. Then, tap on "Join now" and fill out the required information. You will receive a confirmation email with your TrueBlue number and password.



  • To sign in to TrueBlue, tap on "TrueBlue" on the home screen or menu. Then, enter your TrueBlue number or email address and password. You can also use biometric authentication such as Touch ID or Face ID if your device supports it.



To view your TrueBlue points, tap on "TrueBlue" on the home screen or menu. Then, tap on "Points activity" and scroll through your transactions. You can also see h


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